Track and Trace Capability

The value added Track and Trace of Worktrace really does add value. It gives the usual basic track and trace information  of other systems, listing the events a mail item passed though. As well as actual events, the listing shows planned events, such as final delivery. Additionally, a hierarchical link is included so, if authorised, you can find detailed information about the receptacle and despatch and transport in which a parcel was included. In the case of client pre-advise, articles (individual goods within a parcel)  can be listed for each parcel and the information about an article can also be included. By drilling down, detailed information describing the mail is accessible at the various levels (transport, despatch, receptacle, parcel, article). An example to show this is given in the diagram.